Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

Quality Specialist - Claims Management

Job Req ID:  106899

Timisoara, RO, 300714

Work Type:  Full time
Contract Type:  unlimited

In order to support the Incoming & Outgoing Inspection Test Engineering department in Timisoara, we are looking for a Quality Specialist – Claims Management who can meet the challenges of the international market with openness, flexibility and enthusiasm. Use this chance and join our success!




  • Responsible for opening and processing complaints and analyze / report closing time for complaints;
  • Responsible to ensure that the quality standards are respected / met during all phase of the complaints;
  • Recognize and document QM system/process deviations within the worldwide Test Engineering plants, customers, suppliers and implement appropriate measures;
  • Ensure the creation of evaluations/reports, the documentation of results, the recognition of deviations and the development of suggestions in cooperation with the involved departments;
  • Analyzing within the scope of the quality control loop in regard to mistakes in processes or products in collaboration with the production, logistic and technical department;
  • Maintain the relationship with the responsible persons worldwide involved in the complaints, customers, suppliers and make sure  all product nonconformities are managed accordingly;
  • Support for production processes;
  • Creation / modification of the Work Instructions, in collaboration with the  departments involved in the complaints; 
  • Cooperate in optimizing standards/processes/production equipment.




  • High Education Degree in Technical field, ideally Electromechanics;
  • Minimum 5 years of experience in the quality field;
  • Experience in using  problem solving tools (8D, 5Why, Ishikawa diagram, Pareto);  
  • Good Knowledge in Quality Standards like VDA 6.3, ISO 9001;
  • Experience with methods of quality control in automotive;  products and technologies;
  • High Electronics & Mechanical practical skills;
  • Good knowledge of Microsoft Office package;
  • SAP knowledge is an advantage;
  • Good communication and negotiation skills, team – player attitude, analytical skills and process – oriented thinking;
  • Very good English knowledge is a must, knowledge of German would be an advantage.



We offer:

  • Exciting tasks in a family-run company with more than 70,000 car enthusiasts in over 20 countries;
  • Integration program in a professional & dynamic team;
  • International development opportunities inspired by latest technology;
  • Challenging projects in work – life - balance atmosphere;
  • Talent-oriented organizational culture;
  • Flexible working hours.


If you are an enthusiast person and you want to develop professionally in an international environment, please send us your application!

All candidates that fit the profile will be contacted in maximum 3 weeks.