Systèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui améliorent votre expérience de conduite. Chaque jour, environ 75 000 collaborateurs à travers le monde coopèrent pour mettre leurs connaissances, leurs compétences et leur passion des véhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilités utilisent leur créativité et apportent leurs idées pour la réussite commune. Des individus comme vous!

ITSM Software Customization Engineer

Job ID:  111133

Sousse, TN, 4061

Work Type:  Temps plein
Contract Type:  Contrat à durée déterminée

Jobs at Dräxlmaier


Modern wire harness systems and exclusive vehicle interiors: The name DRAEXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!


ITSM Software Customization Engineer 

Position ID: 50981501 

Worker Category: Temps plein, Location: Sousse 




Are you looking to join an IT team where you can learn the new IT technologies and join an international IT community, DRÄXLMAIER is the right place for you.

We are looking for a talented ITSM Software Customization Engineer who will join our IT Team in Tunisia :




  • Administration and maintenance of our ITSM tool
  • Implementing new functionalities by customization based on released changes
  • Assure the proper functionality of the ITSM tool and offers troubleshooting support in case of malfunctions (acts as 2nd level support)
  • Strong collaboration with the ITSM Senior Software Developer in order to align within the implementation of release changes documented and managed inJIRA
  • Development of proactive technical prototypes to offer best solutions for our internal customers
  • Implementing request forms and workflows




  • Preferable University IT degree or similar will be an advantage
  • Creative open mindset, experience in multicultural teams is a plus
  • Work experience in IT area will be an advantage
  • Strong analytical thinking, Good organizational skills
  • Experience with ITSM tools is a plus.
  • Fluent English skills are mandatory / German language will be an advantage




  • Initial training
  • Working in a multicultural global team
  • Career advancement opportunities



We are looking forward to your application.


Company / Legal Entity: METS Manufacture Electro-Technique de Sousse, Org-Code: I-AF2