Customer Service Analyst

Join the international Sales Services team as a Customer Services Analyst, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.

Responsibilities:

• Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
• Ensure proper evaluation, preparation and comparison of documents (e.g. invoices, cancellation invoices, accompanying notices).
• Collaborate in sales projects (e.g. coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
• Enter orders from the customer (EDI). 
• Ensure errors removal in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g. sales, production planning, etc.).
• Introduce external contracts and internal orders.
• Host data management (e.g. order reversal, account assignments / download locations, etc.).
• Introduce and create Materials price sheets.
• Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts. 

Qualifications:

• Bachelor's degree in Business Administration, Finance, or related field.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Proficiency in Microsoft Excel and other data analysis tools.
• Perfect English

We offer:

•  Initial training.
•  Working in a multicultural global team.
•  Career advancement opportunities.

Join us in our mission to set new standards for excellence in the automotive manufacturing sector.

PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.