Systèmes de faisceaux de câbles modernes et intérieurs de véhicules exclusifs: DRAEXLMAIER est synonyme d'innovations automobiles - des produits qui améliorent votre expérience de conduite. Chaque jour, environ 75 000 collaborateurs à travers le monde coopèrent pour mettre leurs connaissances, leurs compétences et leur passion des véhicules au service de cet objectif. Les personnes qui aiment prendre des responsabilités utilisent leur créativité et apportent leurs idées pour la réussite commune. Des individus comme vous!

Customer Service Administrator

Job ID:  133751
Location: 

Sousse, TN, 4061

Work Type:  Temps plein
Contract Type:  Contrat à durée indéterminée

Join the international Sales Services team as a Customer Services Administrator, where precision meets purpose. Ensure smooth and timely processing of customer orders by managing and monitoring data across specialized operating systems with efficiency and care.

 

Your Responsibilities:

 

  • Responsible for creating price sheets and entering prices (customer prices) for billing to external customers, taking into account previous prices/estimated prices for customers in the billing process.
  • Ensure proper evaluation, preparation and comparison of documents (e.g. invoices, cancellation invoices, accompanying notices).
  • Collaborate in sales projects (e.g. coordination of delivery dates, writing accompanying notices of delivery documents for CKD/series, etc.).
  • Enter orders from the customer (EDI). 
  • Ensure errors removal in the EDI; implementation of appropriate measures in collaboration with specialized departments (e.g. sales, production planning, etc.).
  • Introduce external contracts and internal orders.
  • Host data management (e.g. order reversal, account assignments / download locations, etc.).
  • Introduce and create Materials price sheets.
  • Promote and maintain an efficient collaboration, based on partnership with all departments with which it interacts. 

 

Your Profile:

 

  • Bachelor's degree in Business Administration, Finance, or related field.
  • Strong analytical skills with the ability to interpret data and generate actionable insights.
  • Proficiency in Microsoft Excel and other data analysis tools.
  • Perfect English

 

Why join us?

 

  • Kickstart your international career by working with global teams and gaining hands‑on experience in sales operations and customer data management.
  • Grow fast in a supportive environment that values your ideas, analytical skills, and drive to learn new tools and processes.
  • Make a real impact by ensuring smooth customer operations, improving data quality, and contributing to key business decisions.

 

Join us in our mission to set new standards for excellence in the automotive manufacturing sector.

PS: Kindly ensure that your CV is submitted in English; otherwise, your application will not be considered.

 

 

We are looking forward to your application.

 

Company / Legal Entity: DACT Draexlmaier Automotive Center Tunisia S.C.S. Sousse, Org-Code: MS-TN