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Application Support Agent SAP MM/SRM

Job ID:  65864

Sousse, TN, 4061

Work Type:  Temps plein
Contract Type:  Contrat à durée déterminée

Principle activities:


  • As Application Support Agent for Purchasing related applications (such as SAP SRM, SAP SLC, SAP MM, etc.) you will be part of a Global Solution team.
  • Take over incidents as 2nd Level Support, make analysis, solve the incident(s) and/or decide if it needs to be transferred to the 3rd Level support.
  • Customize and configure the system(s); resolve more complex incidents and requests according to the agreed SLA's and document resolutions.
  • Perform SAP systems interface monitoring and IDoc correction.
  • Create test cases and support Key-Users at User Acceptance Tests, perform Black Box Tests.
  • Create technical documentation regarding the changes and new processes in alignment with the Delivery team, ensure the quality of documentation, resolution and task description.




  • University Degree in Business informatics or similar.
  • Minimum 3+ years of experience in administrative business processes in SAP MM, SAP SRM or SAP SLC.
  • Know-how about analyzing applications (e.g. reading and understanding/interpreting log files, error messages, warning messages, etc.).
  • SAP MM Customizing skills are necessary.




•    Individually coordinated initial trainings including an onboarding program.
•    Working in a multicultural global team.
•    International projects and exposure to latest technologies/specialized trainings provided.
•    Flexible working time models including home office rules for a good work-life balance.
•    Career advancement opportunities.


Note: Please ensure that you provide us with English Cv, otherwise your application will not be taken into consideration



We are looking forward to your application.


Company / Legal Entity: METS Manufacture Electro-Technique de Sousse, Org-Code: I-AF1