Customer Quality Specialist

We are looking for a Customer Quality Specialist to join our Customer Quality department in Satu Mare.

Responsibilities:

• Ensure and maintain the quality of products and processes in series production, meeting customer expectations;
• Monitor and update customer portals daily for all claims addressed to the plant;
• Analyze customer complaints, define corrective and preventive actions, and verify the effectiveness of implemented actions (8D reports);
• Ensure product and process compliance with quality requirements in ongoing projects;
• Implement appropriate measures to eliminate defects, weaknesses and risks, and evaluate their effectiveness;
• Communicate with the customer to present and clarify initial sampling processes and series production changes.

Profile:

• University degree;
• 3–5 years of experience in a Quality department;
• Knowledge of problem‑solving methods: 5W, Ishikawa, 8D;
• Familiarity with relevant automotive standards: IATF 16949, VDA 6.3, PPAP, PFMEA, MSA, SPC;
• Strong MS Office skills;
• Advanced English; German is an advantage;
• Process‑ and customer‑oriented mindset, strong analytical abilities, problem‑solving skills, proactive attitude, flexibility and teamwork.

Benefits:

• Exciting tasks in a family-owned company with over 70,000 automotive enthusiasts in more than 20 countries;
• Structured integration program within a professional and dynamic team;
• International development opportunities supported by the latest technologies;
• Challenging projects in a balanced work–life environment;
• A talent‑driven organizational culture.