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Modernos sistemas de arneses y exclusivos interiores de vehículos: el nombre DRÄXLMAIER representa innovaciones automotrices - Productos para resaltar la experiencia al conducir. Todos los días, aproximadamente 75.000 asociados en todo el mundo cooperan aportando su conocimiento, habilidades y su pasión automotriz hacia este objetivo. Personas, a quienes les gusta tomar responsabilidad, usar su creatividad y contribuir sus ideas hacia el éxito común. ¡Personas como tú!

Employee IT Operations On-Site

Job Req ID:  100940

San Luis Potosi, MX, 78395

Jobs at Dräxlmaier


Modern wire harness systems and exclusive vehicle interiors: The name DRAEXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!


Employee IT Operations On-Site 

Position ID: 50260153 

Worker Category: Tiempo completo, Location: San Luis Potosi 




Objective of the position
Operate office or shop floor systems at SLE site, in compliance with applicable ITSM processes, standards, and IT guidelines.


Principal activities

• Contribute to the IT on site, based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, build new infrastructure systems according to specifications and guidelines, etc.).

• Supervise IT infrastructure in the first level support (e.g. by re-starting servers, etc.).

• Analyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufacturers, etc.).

• Create and provide solutions for complex problems for the solutions database, according to predetermined guidelines.

• Process IT service requests and IT incidents in second level support at the respective site in compliance with applicable ITSM processes, standards, and IT guidelines.

• Service office or shop floor systems by using remote access or by providing on-site support (e.g. solve incidents on laptops, office and production PCs, maintain and exchange infrastructure components, etc.)



Professional career: BD IT systems, Systems engineering.
Relevant experience: 2-3 years in IT Support, Network and communication systems in the Automotive industry.
English Intermediate.


Technical knowledge:

✓ Windows operating systems

✓ Hardware and network engineering

✓ Hardware troubleshooting and replacement.

✓ Troubleshooting skills and understanding when to escalate issues

✓ Agile/ITIL V4



We are looking forward to your application.


Company / Legal Entity: DCM Draexlmaier Components Aut omotive de Mexico S de RLdeCV, Org-Code: OE-AM-SLE-I 

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