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Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 70,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

Application Support Agent - Engineering

Job Req ID:  11638
Location: 

Pitesti, RO, 110101

Work Type:  Full time
Contract Type:  permanent

Responsibilities:

 

  • Analyze problems and support in finding solutions within the scope of problem management;
  • Elaborate optimization proposals as well as implementation of derived measures based on the faults occurred (e.g. identification of training needs, bug fixes, process modifications etc.);
  • Conduct support functions (e.g. conduct second level support for selected business services etc.);
  • Implement and manage partial applications/ modules in one or several sub-process elements (HED modules);
  • Test and document partial applications/ modules worldwide in cooperation with internal customers and software development department;
  • Revise, implement and coordinate technical aspects of development projects;
  • Cooperate in the definition of black box testing conditions for a business sub-process element in cooperation with the process consultant for the respective business process as well as cooperate in conducting black box tests and document selected sub-processes and subprocess elements.

 

Requirements:

 

  • Education acquired through a bachelor’s degree or professional certification;
  • Know how of ticketing tools, 2nd line troubleshooting skills;
  • Know how of remote tools;
  • Analytical skills, familiarity of SLA’s & OLA’s concepts;
  • Familiarity with engineering terminology–advantageous;
  • Very good English skills mandatory.

 

Benefits:

 

  • Friendly environment;
  • Flexible working hours;
  • Training programs and certificates;
  • Secure jobs;
  • Traveling to other locations of the Group and developing projects within an international environment;
  • The opportunity to increase the professional perspective through work.

 

If you are interested, please send your application.

 

All candidates that fit the profile will be contacted in maximum 3 weeks.

 

Contact person: Ionut Alin Cateanu
Contact details: IONUTALIN.CATEANU@DRAEXLMAIER.COM
City: Pitesti

 

Legal Entity: DPR Dräxlmaier Romania S.R.L., Org.Code: IA227