Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

Quality Complaint Coordinator CA

Job Req ID:  114262

Livermore, US, 94551

Work Type:  Full time
Contract Type:  unlimited

Objective of job:


  • To provide support to ensure customer satisfaction through the facilitation of the complaint management processes for internal and external customers, tracking and managing improvement projects which helps the position of the company and tracking and reporting external cost incurred as a result of nonconformance.


Principal Activities:


  • Supports process adherence to complaint management processes and KPI's for the plant for all customers (tracking, monitoring, and escalating complaint status)
  • Ensures the timely and accurate response to internal and external claims
  • Creates and reports KPI's for Quality Operations
  • Provides support to various processes within Plant Quality department (such as initiating purchase orders, data archival, RFQ's, ACN's, PBDA's, etc.)
  • Ensures that the procedures of the area follow the guidelines of the Draexlmaier Management System quality standards IATF16949 and VDA6.3
  • Supports target achievement at individual, department, plant, and global level


Job Requirements:


  • Associate Degree or equivalent experience
  • Strong Microsoft office skills
  • Experience in Injection Molding quality perferred





  • Competitive pay structure
  • Comprehensive medical, dental and vision
  • Great paid time off and holidays
  • Company match 401k program



We are looking forward to your application.


Company / Legal Entity: DAA Dräxlmaier Automotive of America LLC., Org-Code: OI-US-LIV5 

Nearest Major Market: San Francisco
Nearest Secondary Market: Oakland