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Modernos sistemas de arneses y exclusivos interiores de vehículos: el nombre DRÄXLMAIER representa innovaciones automotrices - Productos para resaltar la experiencia al conducir. Todos los días, aproximadamente 75.000 asociados en todo el mundo cooperan aportando su conocimiento, habilidades y su pasión automotriz hacia este objetivo. Personas, a quienes les gusta tomar responsabilidad, usar su creatividad y contribuir sus ideas hacia el éxito común. ¡Personas como tú!

IT Operations On-Site

Job Req ID:  90139
Ubicación: 

Lagos de Moreno, MX, CP47410

Jobs at Dräxlmaier

 

Modern wire harness systems and exclusive vehicle interiors: The name DRAEXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

 

IT Operations On-Site 

Position ID: 50193683 

Worker Category: Tiempo completo, Location: Lagos de Moreno 

 

 

 

Objetive of the position

  • Assure operation of office or shop floor systems at LMO site in a complex environment, in compliance with applicable ITSM processes, standards and IT guidelines.

 

Principal activities

  1. Operate on-site IT infrastructure based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, install new infrastructure systems according to specifications and guidelines, etc.)
  2. Technically lead on-site IT colleagues in solving complex inquiries in the area of office and shop floor
  3. Supervise, monitor and troubleshoot IT infrastructure in 1st level support (e.g. by re-starting servers, hardware failure, check log file entries, etc.)
  4. Track local IT jobs and tasks and follow up detected deviations
  5. Aalyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufacturers, etc.)
  6. Create and provide solutions for complex problems in the solution database, according to predetermined guidelines
  7. Process IT service requests and IT incidents in 2nd level support at the respective site in compliance with applicable ITSM processes, standards and IT guidelines

 

Requirements:

  • Professional career:  Bachelor's Degree
  • Education: Computer Science
  • Language: English ( Intermediate Level )
  • German: (plus)

 

  • Relevant experience: Deal with different situations with several possible solutions, including detailed analysis of the situation/causes. Work with clearly defined, but not comprehensive guidelines; general monitoring of success (after activity is completed). Good troubleshooting skills and understanding when to escalate issues
  •  Industry:

 

  • Technical knowledge: Windows Operating Systems, Hardware and Network engineering, Hardware troubleshooting and replacement, Problem solving tools, Product Integrity, Statistical Tools, Risk Analysis