Modern wire harness systems and exclusive vehicle interiors: The name DRÄXLMAIER stands for automotive innovations – products that enhance your driving experience. Every day, approximately 75,000 associates around the world cooperate to contribute their knowledge, skills and automotive passion toward this goal. Individuals, who like to take on responsibilities, use their creativity and contribute their ideas toward the common success. Individuals like you!

Quality Field Technician- 2nd shift (45147)

Job Req ID:  117103

Chattanooga, US, 37416

Work Type:  Full time
Contract Type:  unlimited

Objective of job:

  • To assure customer service and satisfactionas it pertains to product quality of wire harnesses. 
  • To act as a communcation link in addressing customer complaints. 
  • To assist in the prevention of defects and the improvement of processes and products through interface with customer line personnel, business unit staff and plant technical & quality specialist. 
  • Location- Chattanooga, TN


Principal activities:

  • Responds to customer complaints for wire harnesses products.
  • Coordinates immediate actions at customer facility in response to complaints, including but not limited to; containing, sorting, and reworking suspected material.
  • Monitors progress to ensure that customer requirements and deadlines are met for every activity such as, inspections/reworks/engineering changing.
  • Documents and communicates all rework/inspection actions performed at customer’s site and manufacturing locations pertaining to customer complaints and DRX internal quality issues.
  • Check and analyze all the reject parts and coordinates returns of defective products if needed. 
  • Works closely with VW line workers attending to their concerns pertaining to harnesses in effort to prevent possible future defects.
  • Acts as the first point of contact to the customer regarding product quality (wire harnesses & other issues, as required)
  • Performs tasks related to rework area, as assigned by the assembly plant in Mexico
  • Documents and reports the rework activities for wiring harnesses.
  • Directs the upgrading of equipment to ensure timeliness and customer satisfaction.



  • Comprehensive medical, dental and vision.
  • Great paid time off and holidays.
  • Company match 401k prgram.
  • Competitive pay structure.





We are looking forward to your application.


Company / Legal Entity: DAA Dräxlmaier Automotive of America LLC., Org-Code: OE-AM5132 

Nearest Major Market: Chattanooga