Employee IT Operations On-Site
Job Req ID:
122590
Ubicación:
San Luis Potosi, MX, 78423
Objective of job
- Operate Office or shop floor Systems at SLP site, in compliance with applicable ITSM processes, Standards and IT guidelines.
Principle activities
- Collaboration, implementation and potentially operation in the on-site IT, based on valid guidelines and processes (e.g. integrate new hardware components in the infrastructure, build new infrastructure systems according to specifications and guidelines, etc.)
- Advise and instruct colleagues in solving complex inquiries in the area of office and shop floor.
- Supervise and monitor IT infrastructure in the first level support (e.g. by re-starting servers, hardware failure, etc.)
- Track local IT jobs and tasks and mark detected deviations.
- Analyze and clarify problems with internal and external partners (e.g. act as contact person and clarify technical issues related to PC-controlled machines with the manufacturers, etc.)
- Conduct correct and regular patching, upgrades of the operating systems for IT devices in the area of responsibility (office and shop-floor) by using standard tools, in compliance with IT rules and guidelines.
- Conduct regular maintenance checks for IT devices in the area of responsibility, based on the recommendation from the vendors.
Job requirements
Education: Bachelor's Degree in Computer Science.
Experience: 2 years in the position.
- IT Technical support
- Network and communication Systems
- Automotive Industrie IT Support.
Languages: English intermediate.